索赔函电范例

详细内容

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September4,2000

Mr.RobSubbaraman

ExportManager

NusantaraTradingCo.Ltd.

JalanMalaksNo.51

Jakarta

Indonesia

DearMr.Subbaraman,

OrderNT-20717

WehavereceivedthedocumentsandtakendeliveryoftheaboveorderwhicharrivedatKowloonontheM.V.TohoMaru.

Oncheckingthegoodswefoundthatcarton13containedonly15,000Coconutballpens,although24,000hadbeenenteredonboththepackinglistandtheinvoice.

Thefullconsignmentisurgentlyrequiredtopleteordersforthreeofourmajorcustomerssoitisabsolutelyessentialthatyoushiptheadditional9,000ballpensontheearliestpossibleflightfromJakarta.

Thisisthethirdtimeinthelasttwelvemonthsthatyouhaveshort-shippedoneofourorders.Ifthereisanyfurtherrepetitionofthiswewillbeforcedtolookforanalternativesupplier.

YoursSincerely,

LeungSuetChan

DeputyManager